Listening to the news this week about the breakdown in the Toyota communication trail of customers concerns and issues relating to their cars, we thought it would be timely to proactively address what are we going to do about the new Windows 7 release as it relates to compatability with dovetail organizer software.
As many of you might know the software has been upgraded by three different versions over the past few years in response to new releases of Microsoft programs. Our latest upgrade has been with Vista which our programmers are still working on dealing with the bugs inherent in the Vista program.
We also released last year 2009, a U.S. version of the dovetail organizer software and also opened up an office located in Florida.
Presently the dovetail organizer version 3.2 has been tested on Windows XP and Vista platforms.
For those of you who have upgraded to Windows 7, we understand a few of the features in dovetail do not behave as well as they should. We recommend first of all, if you have a dovetail organizer completed, print out a full copy of your completed dovetail package. Secondly, save the file using the selective export feature to a secure read only file of your dovetail information. You will have to give it a username and password so that it can be opened on any pc computer to view.
If you have any questions on how to do this, visit the home page of http://www.dovetailorganizer.com to view the demonstration with tutorials on each aspect of the software including the selective export feature.
For the majority of our clients, the main purpose of using this product has been for estate planning purposes and being prepared with knowing all of your information has been located, discussed, updated when needed, and all together in one spot for easy sharing with family, executors, and professional advisors.
As we get closer to having a patch or upgrade dealing with Windows 7, we will let you know. In the meantime, thank you for being a loyal dovetail user and keep using it.
Best Regards, Gayle
Friday, February 5, 2010
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